

Additionally, sound sent to the TV through an HDMI connection or other input also may not output through the optical jack. A secondary analog connection can be used to pass the audio signal in this situation.

The connected third-party sound bar or home theater system may not be compatible with the TV.The TV may require a system software (firmware) update.ĭownloads are posted on your model support page.

The optical cable is not securely connected.The TV is not tuned to a digital channel.The connected home theater system, audio receiver or sound bar is not set to properly decode the digital signal.Below are some possible causes for this issue:
